Shipping Policy

Last updated: 24.09.2025

Order Processing

• Orders are processed within 1 business day (excluding weekends and public holidays).

• You will receive a confirmation email once your order has shipped.

Delivery Options

• Standard Delivery (3–5 working days): Available on all orders.

Shipping Rates

• Delivery charges are calculated at checkout and will be displayed before you complete your purchase.

International Shipping

• Currently, we ship internationally.

• International shipping times vary and customs duties/taxes are the responsibility of the customer.

Tracking & Notifications

• You will receive tracking details by email once your order has been dispatched.

Damages, Lost, or Stolen Packages

• We are not responsible for lost, stolen, or damaged items once handed over to the courier.

• If your package arrives damaged, please contact us with photos so we can assist with a carrier claim.

Refunds & Exchanges

• Please refer to our Refund & Exchanges policy for further details.

Contact Us

If you have any questions about this Shipping Policy, please reach out to us at:
therusticmill@outlook.com

07848 459 284